Privacy Policy

Who We Are

Welcome to Epic Turkey Travel! (Officially Magic Map) Our website address is: https://epicturkeytravel.com. We are a travel agency specializing in tours, activities, and hotel bookings across Turkey. Protecting your privacy is important to us, and this policy explains how we collect, use, and protect your personal data.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After comment approval, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to our website, avoid uploading images with embedded location data (EXIF GPS). Visitors to our website can download and extract location data from such images.

Cookies

  • If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
  • When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we set cookies to save login information and screen display preferences. Login cookies last two days, while screen options cookies last one year. If you select “Remember Me,” your login persists for two weeks. Logging out removes the login cookies.
  • If you edit or publish an article, an additional cookie will be saved in your browser, containing no personal data and expiring after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content behaves as if you visited the original website, which may collect your data, use cookies, and track your interaction, especially if you are logged in to that website.

Data Collection & Usage

We collect personal data to provide seamless travel services, including:

  • Name, email, phone number, and payment details for bookings.
  • Passport information when required for certain tours.
  • Preferences and interests for personalized travel recommendations.
  • Technical data like IP addresses for security and analytics purposes.

We use this data to:

  • Process bookings and payments securely.
  • Provide customer support and service confirmations.
  • Improve our website and user experience.
  • Send promotional offers and newsletters (only with your consent).

Who We Share Your Data With

To provide our travel services, we may share data with:

  • Hotels, tour operators, and transportation providers to arrange your bookings.
  • Payment gateways (e.g., Stripe, PayPal) for secure transactions.
  • Marketing and analytics services to improve user experience.
  • Legal authorities, if required by law.

We do not sell or rent personal data to third parties.

How Long We Retain Your Data

  • Comments and their metadata are stored indefinitely to recognize follow-up comments automatically.
  • For registered users, we store personal data provided in their user profile. Users can view, edit, or delete their data anytime (except usernames). Website administrators can also edit this information.
  • Booking records are retained for administrative, tax, and legal compliance purposes.

What Rights You Have Over Your Data

If you have an account or have left comments, you can request an exported file of your personal data. You can also request the deletion of any personal data we hold, except data required for legal, administrative, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Additionally, data related to bookings and payments may be processed through third-party platforms to complete transactions securely.

Security Measures

We take security seriously and implement measures such as:

  • SSL encryption for secure transactions.
  • Compliance with GDPR and data protection regulations.
  • Limited access to sensitive data within our team.

Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a notice on our website.

Contact Us

For questions about this policy, please contact us at:
📧 Email: info@epicturkeytravel.com
📍 Address: Hatipoğlu Mahallesi Atatürk Cad. No:28/G Kaymakli / Nevşehir | MAGIC MAP TRAVEL (Licence No: 12842)
📞 Phone: +905323409866 / +905352002947